Our legal mentions and fees schedule

The pictures are the exclusive property of Bordeaux Sotheby's International Realty. It is strictly forbidden to recover photos on the site: www.bordeauxsothebysrealty.com or on all of our partner media.

In France, any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of the dispute between him and a professional. In accordance with articles of the Consumer Code L611-1 and following and R612-1 and following, it is provided that for any dispute of a contractual nature relating to the execution of the sales contract and / or the provision of services that could not be be resolved within the framework of a complaint previously lodged with our customer service, the Consumer may resort to mediation free of charge.
He will contact the National Association of Mediators (ANM) either by mail by writing to 62 rue Tiquetonne 75002 PARIS or by e-mail by completing the online referral form at the following address www.anm-conso.com. In accordance with article L 152-2 d) of the Consumer Code, a dispute cannot be examined by the consumer mediator when the consumer has submitted his request to the mediator within a period of more than one year from his date. written complaint to the professional.

ANM :

Bordeaux Sotheby's International Realty, as data controller firm, might need to collect personal data when you visit our Website and make a contact request via our form or by email.

You might visit our Website on the Internet without having to disclose your identity or provide any personal information about yourself. We are committed to data minimization and apply this principle to all visitors on our Website, however, from time to time we may ask you for information.

The personal data required to provide you with an answer are: surname, first name, telephone number and email address. But we also collect all the information you provide on the contact form. We also collect information about your connection and your browsing. Different technologies can be used to collect this data. We do refer to them generically as a "cookie".

This data is provided on the basis of consent, it is essential for managing your request as well as when subscribing to our newsletter. Your data may also be processed within the framework of a contractual relationship or on the basis of a legitimate interest.

The data you communicate to us are intended only for internal services of Bordeaux Sotheby's International, they are not transferred or sold under any circumstances. They can be processed on our instructions by a subcontractor in a regulated and secure environment. If we transfer your data to a processor based outside the European Union, this is always in compliance with the provisions of the GDPR and, accordingly, we take all appropriate measures to protect your data, in particular by means of standard contractual clauses approved by the European Commission.

The data collected by our site or by our other services are collected in a secure manner. We grant the same rigor to data security throughout the duration of the commercial relationship until the end of the legal retention period. For data processed within the framework of processing subject to consent, we delete them upon withdrawal of consent. Cookies are not kept beyond 13 months.

At any time, you might ask to have your rights respected in accordance with Articles 15 to 21 of the GDPR (right of access, rectification, deletion, forgetting, portability, restriction, opposition.).

This request has to be requested either:
by email annevalerie.colas@bordeauxsothebysrealty.com
or by post to the following address: Bordeaux Sotheby's International - 40 Cours de Verdun - 33000 Bordeaux

Your request will be processed within the time limits imposed by the GDPR and the National Commission for Computing and Liberties (CNIL).

A complaint might be addressed to the French supervisory authority (CNIL) at the following address: contact the DPO of the CNIL or by phone: 01 53 73 22 22 or by mail to the following postal address: 3 Place de Fontenoy - TSA 80715 - 75334 Paris Cedex 07